Introduction
1.1 Air Control Services is committed to protecting all our website visitors and service users.
1.2 This policy applies to the personal data we collect from our website visitors and service users and how we use and protect this data.
1.3 By using this website and agreeing to our policy, you consent to everything stated herein.
1.4 In this privacy policy, “we,” “us,” and “our” refer to Air Control Services. For more information about us, click here
Data Protection Officer
2.1 Our data protection officer’s contact details are:
-Air Conditioning Solutions [should be: Air Control Services?]
-24 mulligan way, Basingstoke, Hampshire RG24 9YN.
-Contactus@air-conditioning-solutions.co.uk.
-07403 469392
3. HOW WE MAKE USE YOUR DATA
3.1 We may process the data about your use of our services and website (“usage data”). This data may include IP address, geographical location, operating system, browser type, and version, length of visit, page views, referral source, and website navigation paths, as well as information about the frequency, timing, and pattern of your service use.
3.2 We use this data for analytical purposes and to help us in improving our website and services.
3.3 We process your personal profile data, including your name, address, gender, email address, telephone number, profile pictures, date of birth, interests, relationship status, hobbies, and educational and employment details. We use this data to enable us to monitor and enhance your use of our website and services.
3.4 Other information we collect and process includes information contained in your inquiries, transaction information, email subscription information, and any other personal data identified in this privacy policy. This data we process is used to either provide our products and services, keep you informed or enhance your user experience.
Our legal basis for processing your data includes the security and assertion of our legal rights, the legal rights of others, and your legal rights.
3.5 We may also process your personal data when required of us to stay compliant with a legal obligation to which we are subordinate or to protect your or our vital interests or the interests of another affiliated person.
3.6 Please do not provide any other person’s personal data to us unless we advise you to do so.
4. SHARING YOUR PERSONAL DATA
4.1 When needed, we may disclose your personal data to our affiliated groups to provide our services to you while adhering to this policy.
4.2 We may also disclose some of your personal information to our insurers and/or professional advisers if it is essential to obtain insurance coverage, obtain professional advice, manage risks, or defend legal claims, whether in court actions or an administrative procedure.
4.3 Our financial transactions with you are handled by our payment services provider, Stripe. We will share payment information with our payment services providers to enable them to process the transaction and offer other services. You can learn more about Stipe’s privacy policies and practices at https://stripe.com/gb/privacy.
5. RETAINING AND DELETING YOUR PERSONAL DATA
5.1 The personal data we process for any purpose shall not be retained for longer than is necessary.
5.2 We retain the following personal data:
Name and Email Address will be retained on our platform for a period of 1 – 6 months after form submission.
5.3 We may store your personal data in a situation where it is necessary for compliance with a legal responsibility that affects you or us.
6. AMENDMENTS
6.1 We may renew or update this policy from time to time, and we will notify you via email when this happens.
6.2 You can also revisit this page occasionally to stay updated with any changes made to this policy.
7. YOUR RIGHTS
7.1 Your rights under data protection law are:
(I)the right to access;
(II)the right to rectification;
(III)the right to erasure;
(IV)the right to restrict processing;
(V)the right to object to processing;
(VI)the right to data portability;
(VII)the right to report to a supervisory authority; and
(VIII)the right to withdraw consent.
7.3 You have the right to approve or refuse us access to process some or all your personal data and with certain additional information.
7.4 You have the right to change any incorrect personal data you may have provided, taking into account the purposes of its use and the importance of providing accurate information.
7.5 In some cases, you have the right to have your personal data removed from our systems in cases where the personal data is no longer necessary in relation to the reasons for which they were collected. However, there are exclusions of this right to erasure. These exclusions include where processing is essential: for executing the right of freedom of expression; For compliance with a legal duty, or for the exercise, establishment, or defense of legal claims.
7.6 In some cases, you have the right to stop the processing of your personal data. These cases include instances of accurate personal data, unlawful processing, and pending verification of an objection.
However, in this case, we will only process it: with your permission; for the exercise, establishment, or defense of our legal claims; for the protection of the rights of others; or for reasons of significant public interest.
7.7 You hold the right to object to our processing of your personal data in situations relating to your particular situation, but only when the legal and moral basis of processing it does not apply.
7.8 You have the right to stop the processing of your personal data for proprietary direct marketing purposes.
7.9 You have the right to stop the processing of your personal data for research or analytical purposes but only when legal basis and reasons of public interest fail.
7.10 If you feel that our processing of your personal data violates our policy or other data protection laws, you have the right to lodge a complaint with an authority responsible for data protection.
7.11 If you intend to exercise any of your rights stated herein in relation to your personal data, you are required to do so by written notice to us.
